Dynamic Installation Scheduler & Projects Coordinator

Express Flooring; Santa Fe Springs (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with company match

Paid PTO

Holiday pay

Life insurance

Job summary

Express Flooring in Santa Fe Springs, CA is seeking an Installation Coordinator to manage scheduling, coordination, and communication with our vendor network for residential projects. You will review project details, coordinate timelines, and work with customers, installers, and internal teams to ensure on-time, quality installations.

This fast-paced role rewards organization, problem solving, and teamwork.

Qualifications

• High school diploma or GED required.
• 3+ years of customer service or customer support experience.
• Strong communication skills with customers, installers, and internal teams.
• Excellent organizational and multitasking abilities in a fast-paced environment.

Responsibilities

• Coordinate installation schedules, customer appointments, and contractor timelines.
• Support scheduling, dispatching, tracking, and completion of projects professionally.
• Communicate with installers, customers, and contractors to keep projects on track and resolve issues.
• Maintain accurate project notes, customer records, and installation details.
• Build strong relationships with contractors and customers to deliver a seamless installation experience.
• Provide cross-functional support to internal teams when needed.
• Deliver exceptional customer service throughout every stage of the project.

Skills

Customer service

Communication

Organization

Problem-solving

Scheduling

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Express Flooring in Santa Fe Springs, CA is seeking an Installation Coordinator to manage scheduling, coordination, and communication with our vendor network for residential projects. You will review project details, coordinate timelines, and work with customers, installers, and internal teams to ensure on-time, quality installations.

This fast-paced role rewards organization, problem solving, and teamwork.