Dynamic Event AV Technician

Encore; Orlando (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Encore Orlando is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure smooth events, assist guests on site, and troubleshoot equipment to keep operations running smoothly.

The role emphasizes customer service, proper documentation, and adherence to Encore's processes, with physical requirements including lifting up to 50 lbs and occasional DOT considerations.

Qualifications

• High School Diploma required.
• Associate degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of AV experience or equivalent in educational/hospitality settings preferred.
• A valid driver’s license is required for team members that may operate company vehicles.
• DOT requirements may apply where applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment as scheduled.
• Exceed customer expectations and maintain client relationships on site.
• Troubleshoot equipment and software issues promptly and professionally.
• Complete system entries and paperwork accurately per procedures.

Skills

Customer service

Hospitality

AV experience

Driver's license

Problem solving

Education

High School Diploma

Associate's degree

Tools

Navigator

Job description

Encore Orlando is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure smooth events, assist guests on site, and troubleshoot equipment to keep operations running smoothly.

The role emphasizes customer service, proper documentation, and adherence to Encore's processes, with physical requirements including lifting up to 50 lbs and occasional DOT considerations.