Dynamic Domestic Freight Coordinator

AIT Worldwide Logistics, Inc.; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision care

Life insurance

AD&D

Disability insurance

Paid Parental Leave

Pet Insurance

401(k)

Tuition Reimbursement

Job summary

AIT Worldwide Logistics, Inc. is seeking a Domestic Agent I to act as the primary contact for designated customers and ensure project outcomes meet expectations in tracking, routing, and service quality.

You will quote and track shipments, route freight across modes, communicate proactively with clients and vendors, and support local offices while maintaining accurate records and KPI data.

Qualifications

• Customer focus to understand client needs and ensure satisfaction.
• Clear written and spoken communication for professional business interactions.
• Teamwork to collaborate across departments and meet goals.
• Ability to identify problems and provide effective solutions.
• Attention to detail to ensure accuracy in shipments and data.
• Time management to meet deadlines in a fast-paced environment.

Responsibilities

• Quote, track, and trace domestic shipments daily by air/ground.
• Route freight across multiple modes per client requests.
• Proactively update clients on shipment status.
• Coordinate with vendors on dispatch, routing, and rates.
• Assist local sales and domestic offices with freight issues.
• Maintain daily on-time performance, defect codes, and rate accuracy.
• Prepare and review KPI reports weekly or monthly as needed.
• Ensure paperwork, labeling, and scanning are accurate.
• Handle high-value or time-sensitive shipments per requirements.
• Process monthly inventory as required.

Skills

Customer Focus

Oral & Written Communication

Teamwork

Problem Solving

Attention to Detail

Time Management

Education

High School Diploma or Equivalent

Tools

SAP

AS400

MS Office

Job description

AIT Worldwide Logistics, Inc. is seeking a Domestic Agent I to act as the primary contact for designated customers and ensure project outcomes meet expectations in tracking, routing, and service quality.

You will quote and track shipments, route freight across modes, communicate proactively with clients and vendors, and support local offices while maintaining accurate records and KPI data.