Senior Domestic Freight Specialist

AIT Worldwide Logistics; Hayward (CA); On-site; USD 45,000 - 64,000; Full time

Job summary

AIT Worldwide Logistics seeks a Domestic Agent III to coordinate and execute complex domestic freight activities, including scheduling, tracking, documentation, and issue resolution.

The role requires escalation of inquiries, ensuring regulatory compliance, and contributing to process improvements while supporting junior staff to deliver reliable service to internal and external customers.

Qualifications

• 7+ years Freight Forwarding experience
• 3+ years SAP, AS400 experience
• 3+ years Advanced knowledge of IATA and TSA regulations
• High school diploma or GED required; associate degree preferred

Responsibilities

• Quote, track and trace domestic freight shipments daily.
• Route freight shipments across multiple transportation modes.
• Proactively communicate with clients regarding status of freight.
• Assist local sales and domestic offices with freight issues.
• Prepare KPI reports weekly/monthly as needed.

Skills

Communication

Team leadership

Time management

Microsoft Office

Education

High School Diploma or GED

Associate degree or equivalent

Tools

SAP

AS400

Job description

AIT Worldwide Logistics seeks a Domestic Agent III to coordinate and execute complex domestic freight activities, including scheduling, tracking, documentation, and issue resolution.

The role requires escalation of inquiries, ensuring regulatory compliance, and contributing to process improvements while supporting junior staff to deliver reliable service to internal and external customers.