Domestic Freight Coordinator – Customer & Routing

AIT Worldwide Logistics, Inc.; Chandler (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Domestic Agent I to join our team. This role focuses on managing domestic freight, acting as the primary contact for designated customers, and ensuring successful outcomes on assigned projects through service, tracking, routing, and vendor compliance.

The position involves quoting and tracking freight daily, routing shipments across multiple modes, proactive client communication, vendor coordination, and assisting in KPI reporting.

Qualifications

• High School Diploma or GED is required.
• Less than one year Freight Forwarding experience is required.
• 3+ years of Freight Forwarding experience is preferred.
• SAP and AS400 experience are preferred.
• MS Office skills are required to manage daily tasks.

Responsibilities

• Quoting, tracking and tracing domestic freight shipments daily.
• Route freight shipments across multiple transportation modes based on client requests.
• Proactively communicate with clients regarding shipment status.
• Coordinate with vendors regarding dispatch, routing and rates.
• Assist in compiling customer KPI reports weekly/monthly.

Skills

Microsoft Office

Communication

Regulations awareness

Education

High School Diploma or GED

Tools

SAP

AS400

Job description

AIT Worldwide Logistics is seeking a Domestic Agent I to join our team. This role focuses on managing domestic freight, acting as the primary contact for designated customers, and ensuring successful outcomes on assigned projects through service, tracking, routing, and vendor compliance.

The position involves quoting and tracking freight daily, routing shipments across multiple modes, proactive client communication, vendor coordination, and assisting in KPI reporting.