Dynamic Distribution & Logistics Specialist

NFI; Rincon (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

NFI is seeking a Distribution Logistics Coordinator to support customer transportation needs with excellent service. Responsibilities include answering calls, planning and scheduling shipments, and performing clerical duties as directed.

The role requires experience in a fast-paced warehouse, strong time management, and the ability to adapt to changing priorities. A high school diploma and proficiency with Microsoft Office are expected.

Qualifications

• Experience in a fast paced warehouse environment.
• Strong time management, organizational, planning and self-motivation skills.
• Excellent Customer service skills
• Computer applications using Microsoft Office (Word, Excel PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Ability to multi-task and manage priority lists
• Previous transportation and/or DOT experience helpful
• Prior customer service experience
• High School Degree required
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

Responsibilities

• Services both external and internal customer needs on a regular basis
• Coordinates on the scheduling of orders with carriers (internal, external and/or brokerage)
• Manage shipment queue and priority lists
• Provides load and/or order tracking/tracing and completes adjustments as needed
• Repowers loads as carrier fall off/cover expedites orders as they arrive
• Coordinates daily communication to all parties involved on potential service issues, problems and/or delays
• Compiles data for daily reports
• Compiles and transmits carrier information to customers to expedite future orders
• Coordinate on the scheduling of appointments with customers.
• Acts as a liaison between operations, carrier and the customer in administration of orders
• Communicates feedback to management, including any signs of dissatisfaction
• Prepares shipping and tracing information to customers/management as required
• Positively interacts with customers, operations and carriers
• Assists with other administrative duties as needed by management

Skills

Customer service

Time management

Organizational skills

Multi-tasking

Fast-paced environment

Stress management

Problem solving

Communication

Education

High School Diploma

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

NFI is seeking a Distribution Logistics Coordinator to support customer transportation needs with excellent service. Responsibilities include answering calls, planning and scheduling shipments, and performing clerical duties as directed.

The role requires experience in a fast-paced warehouse, strong time management, and the ability to adapt to changing priorities. A high school diploma and proficiency with Microsoft Office are expected.