Dutch-Speaking FinTech Payments Advisor Relocation Included

Recruitment By Ierotheos

United States

Remote

USD 23,000 - 33,000

Full time

8 days ago

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Benefits offered by this job

Competitive Monthly Salary
Fully Paid Training
Health Insurance
Fully Paid Relocation Package (flight,
Free Relocation Concierge — aDedicated
Monthly Performance Bonus
And Much More…

Job summary

Mercier Consultancy Group is sourcing a Dutch Speaking Advisor for an online payment platform role in Sofia, Bulgaria. You will provide expert Dutch-language support to users of a premium fintech service and help resolve transaction issues.

You’ll work with cross-functional teams, ensure compliance with financial regulations, and document interactions in the CRM. Native or fluent Dutch and strong English are required; willingness to relocate is essential.

Qualifications

  • Native or fluent Dutch (spoken and written).
  • Proficiency in English for corporate communication.
  • Valid EU passport (mandatory).
  • Proven interest or experience in FinTech or e-commerce customer support.
  • Willingness to relocate to Bulgaria.

Responsibilities

  • Provide expert Dutch-speaking support for users of a premium online payment platform.
  • Troubleshoot transactions, account security, and payment processing issues.
  • Ensure compliance with financial regulations and data protection policies.
  • Document all client interactions in the CRM.
  • Collaborate with cross-functional teams to resolve systemic issues.
  • Adapt to evolving digital finance to serve a global client base.

Skills

Dutch language
English language
Relocation willingness
FinTech support

Job description

Mercier Consultancy Group is sourcing a Dutch Speaking Advisor for an online payment platform role in Sofia, Bulgaria. You will provide expert Dutch-language support to users of a premium fintech service and help resolve transaction issues.

You’ll work with cross-functional teams, ensure compliance with financial regulations, and document interactions in the CRM. Native or fluent Dutch and strong English are required; willingness to relocate is essential.

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