Dutch-Speaking Customer Support Pro — Relocate to Sofia

Employers from Greece; United States; Remote; USD 16,000 - 22,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Job summary

Mercier Consultancy Group in Sofia, Bulgaria, seeks a Dutch Speaking Customer Support Specialist to join our multinational team. You will provide Dutch-speaking client support in a fast-paced environment and collaborate with colleagues across Europe to deliver high-quality service.

The role requires native or fluent Dutch, strong English, and relocation on-site to Sofia. We offer fully paid training, relocation assistance, health insurance, a competitive monthly salary, and a monthly performance

Qualifications

• Native or fluent Dutch (spoken and written) is mandatory.
• Valid EU passport is required for all candidates.
• Strong proficiency in English to communicate within the global team.
• Passion for Customer Support Services and a genuine desire to help others.
• Excellent interpersonal skills and professional client relationship management.

Responsibilities

• Deliver exceptional omnichannel support to Dutch-speaking clients.
• Resolve complex inquiries and technical issues through effective communication.
• Maintain detailed records of all customer interactions in the database.
• Collaborate with international teams to optimize workflows and enhance customer experience.
• Stay updated on product knowledge and service policies to provide accurate information.
• Meet and exceed individual and team performance targets.

Skills

Dutch language

English proficiency

Relocation readiness

Job description

Mercier Consultancy Group in Sofia, Bulgaria, seeks a Dutch Speaking Customer Support Specialist to join our multinational team. You will provide Dutch-speaking client support in a fast-paced environment and collaborate with colleagues across Europe to deliver high-quality service.

The role requires native or fluent Dutch, strong English, and relocation on-site to Sofia. We offer fully paid training, relocation assistance, health insurance, a competitive monthly salary, and a monthly performance