Fintech Support Advisor - Dutch & English (Bulgaria)

Mercier Consultancy; United States; Remote; USD 14,000 - 21,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

International work environment

Job summary

Mercier Consultancy seeks a Dutch and English speaking Advisor for an online payment platform based in Bulgaria. You will assist customers with account inquiries, payment questions, and platform support to ensure a secure and seamless user experience.

This role offers fully paid training, a stable international environment, and an attractive salary with health insurance and career development opportunities.

Qualifications

• Fluency in Dutch (spoken and written).
• Good command of English (minimum B2 level).
• Strong communication and customer service skills.
• Ability to solve problems efficiently and work in a fast-paced environment.
• Comfortable using computers and multiple software applications.
• Experience in customer support, payments, or fintech is an advantage but not required.

Responsibilities

• Assist customers with account inquiries, payment-related questions, and platform support.
• Contribute to a secure and seamless user experience on the online payment platform.
• Willingness to relocate to Bulgaria if living abroad.

Skills

Dutch language

English proficiency

Communication

Customer service

Problem solving

Tech-savvy

Job description

Mercier Consultancy seeks a Dutch and English speaking Advisor for an online payment platform based in Bulgaria. You will assist customers with account inquiries, payment questions, and platform support to ensure a secure and seamless user experience.

This role offers fully paid training, a stable international environment, and an attractive salary with health insurance and career development opportunities.