Driver Experience Mobility Specialist

Hertz; Pittsburgh (Allegheny County); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Hertz Local Edition seeks a Mobility Specialist to serve as a brand ambassador, delivering the fastest, easiest rental car experience to Lyft and Uber drivers in the Pittsburgh area.

The role involves assisting with reservations, ensuring vehicles are clean and ready, handling inquiries, and promoting the Hertz/Lyft/Uber Rental Car Program with a focus on service and revenue opportunities.

Candidates must have excellent communication skills and a valid driver's license.

Qualifications

• Previous customer service experience preferred.
• Strong communication and sales skills.
• Willingness to work outdoors in all weather and weekends.

Responsibilities

• Assist customers with reservations, rentals, and vehicle prep.
• Provide clean, safe vehicles and handle post-rental inquiries.
• Answer calls about the Hertz/Lyft/Uber program and requirements.
• Communicate program procedures clearly to customers.
• Maximize revenue by identifying additional rental opportunities.
• Maintain vehicles and ensure readiness for pickup.
• Work in a fast-paced environment with a strong focus on customer service.

Skills

Customer service

Communication

Sales

Time management

Teamwork

Fluent English

Job description

Hertz Local Edition seeks a Mobility Specialist to serve as a brand ambassador, delivering the fastest, easiest rental car experience to Lyft and Uber drivers in the Pittsburgh area.

The role involves assisting with reservations, ensuring vehicles are clean and ready, handling inquiries, and promoting the Hertz/Lyft/Uber Rental Car Program with a focus on service and revenue opportunities.

Candidates must have excellent communication skills and a valid driver's license.