Driver Experience & Mobility Specialist

Hertz-1; Harrisburg (Dauphin County); On-site; USD 22,000 - 29,000; Full time

Job summary

Hertz Local Edition is seeking a Mobility Specialist in Harrisburg to be a brand ambassador for Lyft and Uber drivers, delivering fast, friendly rental experiences. You will assist with reservations, prepare vehicles, and explain the Hertz/Lyft/Uber program to customers; wage is $17.50/hour.

This role requires excellent communication and customer-service skills, the ability to work in a fast-paced environment, and a valid driver's license. Weekend and holiday shifts may be required.

Qualifications

• Previous customer service experience.
• Valid driver's license with acceptable driving record.
• Ability to work in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Assist customers with rental reservations and post-rental inquiries.
• Prepare vehicles for customer pick-up and inspect for damage.
• Provide clean and safe vehicles to customers.
• Explain Hertz/Lyft/Uber Rental Car Program details.
• Maximize revenue opportunities by addressing customer questions.
• Answer phone inquiries about rental program, billing, extensions.

Skills

Customer service

Communication skills

Time management

Sales ability

Teamwork

English proficiency

Tools

Computer literacy

Job description

Hertz Local Edition is seeking a Mobility Specialist in Harrisburg to be a brand ambassador for Lyft and Uber drivers, delivering fast, friendly rental experiences. You will assist with reservations, prepare vehicles, and explain the Hertz/Lyft/Uber program to customers; wage is $17.50/hour.

This role requires excellent communication and customer-service skills, the ability to work in a fast-paced environment, and a valid driver's license. Weekend and holiday shifts may be required.