Drive-Thru Shift Leader & Guest Experience Coach

guernseysonic; Mammoth Spring (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Guernsey Sonic is seeking an Assistant Manager to lead and develop drive-in teams, ensuring outstanding product quality and customer service while controlling costs during each shift.

You will train, coach, and supervise staff, manage staffing, perform opening/closing duties, and resolve guest and employee issues, while monitoring food, labor, and inventory for efficiency and compliance.

Qualifications

• 2+ years of restaurant management experience or equivalent supervision experience.
• Experience running a restaurant shift without supervision.
• Knowledge of health and safety laws and regulations.
• Strong communication and problem-solving skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.

Skills

Restaurant management

Staff coaching

Customer service

Conflict resolution

Communication

Job description

Guernsey Sonic is seeking an Assistant Manager to lead and develop drive-in teams, ensuring outstanding product quality and customer service while controlling costs during each shift.

You will train, coach, and supervise staff, manage staffing, perform opening/closing duties, and resolve guest and employee issues, while monitoring food, labor, and inventory for efficiency and compliance.