Shift Manager & Team Coach – Drive-Thru Leader

guernseysonic; LaFayette (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Guernsey Sonic is seeking an Assistant Manager to lead drive-in operations and drive sales while controlling costs. You will train and supervise staff, ensure guest satisfaction, and adhere to all policies and laws.

The role requires strong leadership, communication, and problem-solving skills, with flexibility to work days, nights, weekends, and holidays. Responsibilities include opening/closing duties, staff scheduling, and maintaining records, while ensuring sanitation and quality standards

Qualifications

• Experience in restaurant or retail management.
• Experience running a restaurant shift without supervision.
• Knowledge of health and safety laws and regulations.
• Basic computer, math and reading skills.
• Effective verbal and written communication.
• Strong problem-solving and multi-tasking abilities.

Responsibilities

• Train, manage, direct, coach, and lead drive-in employees on shift.
• Lead drive-in operations to ensure optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift.
• Handle employee issues/concerns during shift.
• Monitor cost control, inventory, and operational efficiency.
• Maintain drive-in records and compliance with policies.
• Perform sanitation and cleaning duties as required.
• Attend shifts regularly.

Skills

Leadership

Customer service

Staffing

Training

Communication

Problem-solving

Time-management

Conflict-resolution

Cost control

Tools

POS systems

Job description

Guernsey Sonic is seeking an Assistant Manager to lead drive-in operations and drive sales while controlling costs. You will train and supervise staff, ensure guest satisfaction, and adhere to all policies and laws.

The role requires strong leadership, communication, and problem-solving skills, with flexibility to work days, nights, weekends, and holidays. Responsibilities include opening/closing duties, staff scheduling, and maintaining records, while ensuring sanitation and quality standards