Drive-Thru Shift Leader (Flexible Scheduling)

guernseysonic; Piedmont (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Guernsey Sonic is hiring an Assistant Manager in a Missouri drive-in location. You will lead a team, coach staff, and manage drive-in operations to deliver excellent guest service while controlling costs and upholding standards.

The role requires guiding shifts, training crew, handling guest and employee issues, and ensuring compliance with health and safety regulations. Flexible hours and weekend work are expected.

Qualifications

• At least 2 years of restaurant management experience or one year of retail management experience preferred.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local health and safety laws and regulations.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and escalate guest issues/concerns during shift.
• Handle and escalate employee issues/concerns.
• Monitor and manage cost, labor, inventory and quality standards during shift.
• Assist with preparation and maintenance of drive-in records.
• Comply with all company policies and standards.
• Ensure compliance with applicable laws.
• Perform all station duties as necessary during shift.
• Perform regular cleaning and sanitation duties.
• Maintain regular attendance.

Skills

Leadership

Communication

Time management

Problem solving

Multi-tasking

Conflict resolution

Supervisory skills

Guest service

Tools

POS systems

Job description

Guernsey Sonic is hiring an Assistant Manager in a Missouri drive-in location. You will lead a team, coach staff, and manage drive-in operations to deliver excellent guest service while controlling costs and upholding standards.

The role requires guiding shifts, training crew, handling guest and employee issues, and ensuring compliance with health and safety regulations. Flexible hours and weekend work are expected.