Shift Leader: Drive-Thru Operations & Team Coach

guernseysonic; Athens (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Guernsey Sonic in Athens, OH is seeking an Assistant Manager to lead drive-in operations and develop staff to deliver outstanding product quality and customer service. The role requires managing shift performance, training team members, and ensuring adherence to all policies while controlling costs and maintaining health and safety standards.

Flexible schedules, with days and nights, including weekends, may be required.

Qualifications

• Restaurant management experience or retail management experience preferred.
• Strong leadership and communication skills are essential.
• Ability to manage time and resolve conflicts effectively.

Responsibilities

• Train, coach, and lead staff during shifts to deliver quality service.
• Lead drive-in operations to optimize guest experience and throughput.
• Manage staffing levels and perform opening/closing duties.
• Ensure compliance with health, safety, and company policies.
• Maintain cost-control measures for food, labor, and supplies.

Skills

Restaurant management

Leadership

Communication skills

Problem-solving

Time management

Tools

POS systems

Job description

Guernsey Sonic in Athens, OH is seeking an Assistant Manager to lead drive-in operations and develop staff to deliver outstanding product quality and customer service. The role requires managing shift performance, training team members, and ensuring adherence to all policies while controlling costs and maintaining health and safety standards.

Flexible schedules, with days and nights, including weekends, may be required.