Donor Services Associate — Friendly, Hands-On Donations

Goodwill Keystone Area; Reading (Berks County); On-site; USD 22,000 - 23,000; Full time

Job summary

Goodwill Keystone Area is seeking an Entry Level Donor Service Representative at the St Lawrence DC in Reading, PA. The role focuses on friendly donor interactions, processing donations, and maintaining a tidy, safe work environment.

You will handle receipts, assist with unloading donations, and support programs and events while upholding customer service standards and safety requirements.

Flexible scheduling, full-time daytime shifts, and the ability to lift up to 50 pounds are part of the role.

Qualifications

• No formal education required.
• Must be 18 years or older to meet scheduling and labor laws.

Responsibilities

• Greets donors in a pleasant and professional manner.
• Assists donors with donations; unloading; receipts; information.
• Completes donor tracking paperwork.
• Sterilizes items per safety precautions and logs accordingly.
• Prices hard goods and furniture as needed.
• Maintains donor and production areas and outside donor area.
• Supports and participates in organizational programs and events.
• Promotes workplace safety and ensures PPE use and clear aisles.
• Communicates progress to Outlet Coordinator.

Skills

Communication

Customer Service

Physical strength

Flexibility

Job description

Goodwill Keystone Area is seeking an Entry Level Donor Service Representative at the St Lawrence DC in Reading, PA. The role focuses on friendly donor interactions, processing donations, and maintaining a tidy, safe work environment.

You will handle receipts, assist with unloading donations, and support programs and events while upholding customer service standards and safety requirements.

Flexible scheduling, full-time daytime shifts, and the ability to lift up to 50 pounds are part of the role.