Donor Experience Specialist

Goodwill Keystone Area; Berwyn (PA); On-site; USD 30,000 - 35,000; Part time

Job summary

Goodwill Keystone Area, located in Berwyn, PA, is seeking a Donor Service Representative to assist with donations in a professional manner. The role aims to promote a positive customer experience while ensuring the smooth operation of donation processes.

The ideal candidate should possess strong customer service skills, the ability to lift heavy items, and be willing to work flexible hours including evenings and weekends. This position also entails maintaining a clean and orderly donor area.

Qualifications

• Must be at least 18 years old.
• Ability to stand for extended periods.
• Must present a neat and positive appearance.

Responsibilities

• Assist donors with donations and loading/unloading items.
• Complete donor tracking paperwork accurately.
• Promote an environment of workplace safety.

Skills

Customer service skills

Ability to lift up to 50 pounds

Ability to work a flexible schedule

Ability to speak English

Education

High school diploma or equivalent

Job description

Goodwill Keystone Area, located in Berwyn, PA, is seeking a Donor Service Representative to assist with donations in a professional manner. The role aims to promote a positive customer experience while ensuring the smooth operation of donation processes.

The ideal candidate should possess strong customer service skills, the ability to lift heavy items, and be willing to work flexible hours including evenings and weekends. This position also entails maintaining a clean and orderly donor area.