Donor Services Associate - Friendly Customer Care

Goodwill Keystone Area; Bethlehem Township (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Keystone Area is looking for a Donor Service Representative in Bethlehem Township, PA. In this role, you'll assist donors with their clothing and household item donations, ensuring a professional, friendly experience.

Key responsibilities include completing tracking paperwork, maintaining a clean donation area, and promoting a safe work environment. Candidates should have strong customer service skills and be able to lift up to 50 pounds frequently.

Qualifications

• Experience in customer service is preferred.
• Ability to communicate progress, problems, and concerns effectively.
• Neat and positive appearance required.

Responsibilities

• Greets donors and assists them with donations.
• Completes donor tracking paperwork accurately.
• Maintains cleanliness in the donor area.
• Promotes and represents Goodwill Keystone Area positively.

Skills

Customer service skills

Ability to speak English

Ability to lift up to 50 pounds

Ability to stand for extended periods

Flexibility in schedule

Education

Must be at least 18 years old

Job description

Goodwill Keystone Area is looking for a Donor Service Representative in Bethlehem Township, PA. In this role, you'll assist donors with their clothing and household item donations, ensuring a professional, friendly experience.

Key responsibilities include completing tracking paperwork, maintaining a clean donation area, and promoting a safe work environment. Candidates should have strong customer service skills and be able to lift up to 50 pounds frequently.