Donor Screening Specialist - Plasma Center

CSL; Aston Township (PA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

CSL is seeking a front-line donor services associate to greet donors at a plasma center and guide them through registration and screening procedures. After training, you may educate donors on products derived from plasma and center policies.

You will help register applicants and answer calls, while maintaining data accuracy and donor confidentiality. Role requires basic math, attention to safety, and the ability to work in a fast-paced environment with occasional lifting and long periods of

Qualifikationen

• High school diploma or equivalent.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment.

Aufgaben

• Greet donors at the plasma collection center and guide them through registration procedures to verify donor suitability for plasma pheresis.
• Assist donors with the screening process including health history review, basic medical questions, and health screening procedures (blood pressure, pulse, weight, temperature).
• Explain the screening process and center policies to donors; educate donors on donation-related information after training.
• Register applicants and transfer donors as needed after training and frontline operational needs.
• Answer phone calls and direct inquiries to appropriate staff; maintain donor data in the electronic information system.
• Monitor donor safety during and after the pheresis process and escalate any issues to staff as required.
• Maintain a clean, safe work environment; ensure supplies and forms are available; follow HSE and OSHA policies.
• Maintain donor confidentiality and may be cross-trained in other areas; bilingual skills may be required.

Kenntnisse

Customer service

Clerical duties

Ausbildung

High school diploma

Jobbeschreibung

CSL is seeking a front-line donor services associate to greet donors at a plasma center and guide them through registration and screening procedures. After training, you may educate donors on products derived from plasma and center policies.

You will help register applicants and answer calls, while maintaining data accuracy and donor confidentiality. Role requires basic math, attention to safety, and the ability to work in a fast-paced environment with occasional lifting and long periods of