Donor Screening & Registration Ambassador

CSL Plasma; Kansas City (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

CSL Plasma in Kansas City is seeking a donor center clerk to greet donors, verify eligibility for plasma pheresis, and guide them through the screening and registration steps.

You will perform health checks, assist with health history questions, and ensure accurate data entry while adhering to SOPs and safety policies. This role emphasizes customer service and attention to detail in a fast-paced healthcare setting.

Qualifications

• Clerical or customer service experience, preferably in medical settings.
• Ability to perform basic math calculations.
• Willingness to learn SOPs and health screening procedures.

Responsibilities

• Greet donors and verify donor suitability for plasma pheresis.
• Assist with donor screening: health history, questions, vitals, and finger stick hematocrit/total protein.
• Educate donors on center processes, policies, and nutrition as needed.
• May register/apply transfers and answer calls to staff.
• Maintain safety, confidentiality, and data entry accuracy in systems.

Skills

Customer service

Clerical skills

Bilingual

Education

High school diploma or equivalent

Job description

CSL Plasma in Kansas City is seeking a donor center clerk to greet donors, verify eligibility for plasma pheresis, and guide them through the screening and registration steps.

You will perform health checks, assist with health history questions, and ensure accurate data entry while adhering to SOPs and safety policies. This role emphasizes customer service and attention to detail in a fast-paced healthcare setting.