Donor Screening & Reception Specialist

CSL; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

CSL is seeking a donor center attendant at our Nashville plasma collection center. You will greet donors, guide them through registration and screening procedures, and assist with basic health checks to verify donor suitability for the pheresis process.

Harboring attention to detail and strong customer service, you will ensure accurate data entry, adhere to SOPs and safety policies, and support center operations while maintaining donor confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for the plasma pheresis process.
• Assist qualified donors in completing the screening process in compliance with SOPs, including health history assessment and basic medical questions, and refer to medical staff when appropriate.
• Perform health screening procedures such as blood pressure, pulse, weight, and temperature; conduct finger stick to obtain hematocrit and total protein levels.
• Cross-train to register applicants and transfer donors as needed to meet center needs; answer telephone and relay questions to appropriate staff.

Education

High school diploma or equivalent

Job description

CSL is seeking a donor center attendant at our Nashville plasma collection center. You will greet donors, guide them through registration and screening procedures, and assist with basic health checks to verify donor suitability for the pheresis process.

Harboring attention to detail and strong customer service, you will ensure accurate data entry, adhere to SOPs and safety policies, and support center operations while maintaining donor confidentiality.