Donor Screening & Reception Specialist

CSL; Loíza (PR); On-site; USD 21,000 - 30,000; Full time

Job summary

CSL is seeking staff at a plasma collection center to greet donors, conduct initial registration, and guide them through screening procedures. The role includes performing health checks, sample collection for hematocrit and protein levels, and ensuring donor data is accurately recorded.

Training leads to ability to educate donors on the plasma-based therapies and center policies. Applicants should have a high school diploma and at least three months in clerical or customer service work,

Qualifications

• At least 3 months in a clerical or customer service role.
• Preferably experience in medical or health provider environment.
• Ability to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for plasma pheresis.
• Assist qualified donors in completing screening procedures per SOPs, including health history, medical questions, and basic health screening steps (BP, pulse, weight, temperature).
• Perform finger stick to obtain hematocrit and total protein levels for donor testing.
• Educate donors on therapeutic products from donated plasma after training, including screening, tests, appointment system, center policies, nutrition, and other pertinent information.
• Register donors and transfer donors as needed based on training and center needs.
• Answer calls and direct inquiries to appropriate staff; maintain donor data accurately in the electronic system under SOPs.
• Monitor donors for reactions during/after pheresis and alert staff as needed.
• Record donor data confidentially and maintain center hygiene and supplies; adhere to HSE/OSHA policies.

Skills

Clerical experience

Customer service

Basic math skills

Education

High school diploma or equivalent

Job description

CSL is seeking staff at a plasma collection center to greet donors, conduct initial registration, and guide them through screening procedures. The role includes performing health checks, sample collection for hematocrit and protein levels, and ensuring donor data is accurately recorded.

Training leads to ability to educate donors on the plasma-based therapies and center policies. Applicants should have a high school diploma and at least three months in clerical or customer service work,