Donor Screening & Reception Specialist

CSL Plasma; Colorado Springs (CO); On-site; USD 23,000 - 27,000; Full time

Job summary

CSL Plasma in Colorado Springs seeks a donor center clerk to greet donors, guide them through screening, and register data in the donor information system. The role supports health checks and ensures SOP compliance while maintaining a clean, safe work environment.

The position requires a high school diploma and at least 3 months in clerical or customer service work, preferably in a medical setting. Localized requirements may vary and bilingual skills could be needed.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.
• Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist qualified donors in completing the screening process per SOPs.
• Perform health screenings such as blood pressure, pulse, weight, and temperature.
• Educate new donors on screening process, health tests, and center policies.
• Record donor data accurately in the electronic donor information management system.
• Maintain clean, safe work environment and ensure supplies are available.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required to meet business needs.
• Answering calls and transferring to staff when needed.

Skills

Customer service

Clerical work

Math basics

Education

High school diploma

Job description

CSL Plasma in Colorado Springs seeks a donor center clerk to greet donors, guide them through screening, and register data in the donor information system. The role supports health checks and ensures SOP compliance while maintaining a clean, safe work environment.

The position requires a high school diploma and at least 3 months in clerical or customer service work, preferably in a medical setting. Localized requirements may vary and bilingual skills could be needed.