Donor Screening & Front Desk Specialist

CSL Vifor; Colorado Springs (CO); On-site; USD 2,288,000 - 2,707,000; Full time

Job summary

CSL Vifor in Colorado Springs, CO is seeking a Donor Services Associate to greet donors, complete registration, and conduct donor screenings per SOPs. You will ensure accurate data entry and maintain a safe, compliant environment in the plasma center.

The role requires basic math, clerical or customer service experience, and a high school diploma. Training will cover donor education and center policies; local procedures may vary by center.

Qualifications

• Three months of clerical or customer service experience preferred in medical or health setting.
• Ability to perform basic math calculations.
• Excellent communication and attention to detail.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist donors with registration and complete screening procedures per SOPs.
• Record donor data accurately in the electronic system.
• Support health screening tasks such as blood pressure, pulse, weight, and temperature.
• Educate donors about the donation process and related policies as trained.
• Maintain a clean, safe work environment and follow OSHA/HSE guidelines.

Skills

Customer service

Clerical experience

Basic math

Education

High school diploma

Job description

CSL Vifor in Colorado Springs, CO is seeking a Donor Services Associate to greet donors, complete registration, and conduct donor screenings per SOPs. You will ensure accurate data entry and maintain a safe, compliant environment in the plasma center.

The role requires basic math, clerical or customer service experience, and a high school diploma. Training will cover donor education and center policies; local procedures may vary by center.