Donor Screening & Front Desk Specialist

CSL Plasma; Northglenn (CO); On-site; USD 23,000 - 27,000; Full time

Job summary

CSL Plasma in Northglenn, CO is hiring for a front desk role supporting donor screening and registration. You will greet donors, verify eligibility for plasma collection, and guide them through the screening process with health history questions and basic medical checks.

The position requires the ability to perform basic math, maintain accurate donor records, and adhere to SOPs, HIPAA-like confidentiality, and safety guidelines while ensuring a positive donor experience.

Qualifications

• High school diploma or equivalent required.
• Minimum of three months experience in a clerical or customer service related position.
• Must be able to perform basic math calculations.
• Local requirements may adjust qualifications as applicable.

Responsibilities

• Greet donors and conduct registration to verify donor suitability for plasma pheresis.
• Assist donors with screening procedures, including health history and basic questions.
• Perform health screening measures such as blood pressure, pulse, weight, and temperature.
• Explain processes, center policies, and provide donor information as needed.
• Record donor data accurately in the electronic management system and maintain confidentiality.
• Answer calls and support donor flow while following SOPs and safety policies.
• Maintain a clean, safe work environment and notify staff of any donor issues.

Skills

Customer service

Clerical skills

Basic math

Education

High school diploma

Job description

CSL Plasma in Northglenn, CO is hiring for a front desk role supporting donor screening and registration. You will greet donors, verify eligibility for plasma collection, and guide them through the screening process with health history questions and basic medical checks.

The position requires the ability to perform basic math, maintain accurate donor records, and adhere to SOPs, HIPAA-like confidentiality, and safety guidelines while ensuring a positive donor experience.