Donor Screening & Reception Specialist

CSL; Brewer (ME); On-site; USD 19,000 - 25,000; Full time

Job summary

CSL Plasma in Brewer, ME, is seeking a friendly donor screening assistant to greet donors and guide them through required registration steps for plasma pheresis. You will verify health history, conduct basic health checks, and help ensure donor safety according to SOPs.

The role includes recording donor information, answering questions, and potentially educating donors about the process and policies. A patient, professional demeanor and good math skills are essential.

Qualifications

• Responsibilities include assisting donors through the screening process per SOPs.
• Ability to assess self‑administered health history and answer basic medical questions.
• Perform health screening measures like blood pressure, pulse, weight, temperature.
• May educate donors on the screening process, policies, nutrition, and center procedures.
• Maintain donor confidentiality and data integrity in the information system.

Responsibilities

• Assist donors in completing the screening process according to SOPs.
• Record donor data accurately in the electronic donor information management system.
• Answer telephone queries and transfer calls to appropriate staff.
• Monitor donors for reactions during/after pheresis and alert staff as needed.
• Maintain a clean, organized work environment and manage supplies.

Skills

Customer service

Clerical experience

Basic math

Communication

Bilingual abilities

Education

High school diploma or equivalent

Job description

CSL Plasma in Brewer, ME, is seeking a friendly donor screening assistant to greet donors and guide them through required registration steps for plasma pheresis. You will verify health history, conduct basic health checks, and help ensure donor safety according to SOPs.

The role includes recording donor information, answering questions, and potentially educating donors about the process and policies. A patient, professional demeanor and good math skills are essential.