Donor Screening & Front Desk Specialist

CSL; Jonesboro (GA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

CSL in the United States (Georgia) is seeking a front-line donor center associate to greet donors and guide them through registration and screening for plasma pheresis. You will assist with health history review, basic medical questions, and SOP-compliant screening procedures.

As you gain training, you may educate donors about therapeutic products from plasma, answer questions, and support donor flow, while ensuring data accuracy, safety, and confidentiality in a fast-paced environment.

Qualifikationen

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Aufgaben

• greet donors at the plasma collection center and conduct registration procedures to verify donor suitability for plasma pheresis
• assist qualified donors in completing the screening process following SOPs and perform health screening measurements
• educate new donors on therapeutic products from donated plasma and explain the screening process and center policies
• register and transfer donors as needed
• answer phones and direct questions to staff
• monitor donor well-being during and after pheresis and alert staff to any reactions
• maintain donor data in the electronic management system per SOPs
• ensure clean work area and maintain necessary supplies and comply with HSE/OSHA policies
• maintain confidentiality of donor and center information
• may be cross-trained in other areas and may be required to be bilingual

Kenntnisse

Customer service

Clerical work

Ausbildung

High school diploma or equivalent

Jobbeschreibung

CSL in the United States (Georgia) is seeking a front-line donor center associate to greet donors and guide them through registration and screening for plasma pheresis. You will assist with health history review, basic medical questions, and SOP-compliant screening procedures.

As you gain training, you may educate donors about therapeutic products from plasma, answer questions, and support donor flow, while ensuring data accuracy, safety, and confidentiality in a fast-paced environment.