Donor Recruitment & Partnerships Manager

American Red Cross; New Hampshire; Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts & Flexible Sp

PTO: Starting at 15 days a year; based

Holidays: 11 paid holidays comprised

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long

Service Awards and recognition

Job summary

The American Red Cross is seeking a Donor Recruitment Account Manager (Business to Business Sales) to collaborate with blood drive coordinators and donor groups to meet collection targets. In this role, you will identify strategies, schedule drives, support sponsor relations, and ensure smooth operations while delivering strong customer service in a mission-driven nonprofit setting.

Qualifications include a bachelor’s degree or equivalent, 1 year of related experience, good communication, a

Qualifications

• Bachelor's degree OR a combination of education and work experience.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills is required.
• A current valid driver's license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.

Responsibilities

• Identify, develop and implement strategies to attract, manage and retain Sponsors and feeder groups for blood drives to meet monthly, quarterly, and annual collection goals.
• Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals.
• Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals.
• Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements.
• Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program.
• Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Skills

Sales

Communication

Organizational skills

Education

Bachelor's degree or equivalent

Job description

The American Red Cross is seeking a Donor Recruitment Account Manager (Business to Business Sales) to collaborate with blood drive coordinators and donor groups to meet collection targets. In this role, you will identify strategies, schedule drives, support sponsor relations, and ensure smooth operations while delivering strong customer service in a mission-driven nonprofit setting.

Qualifications include a bachelor’s degree or equivalent, 1 year of related experience, good communication, a