Donor Experience Specialist

Goodwill Keystone Area; Thorndale (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Keystone Area is seeking a Donor Service Representative to greet donors, assist with donations, and help unload items for store resale. You will also handle donation receipts and support the distribution of materials to and from trucks and processing areas.

Ideal candidates will be able to stand for long periods, lift up to 50 pounds, and work flexible evenings and weekends while following safety procedures and maintaining a positive, professional demeanor at all times.

Qualifications

• Must be at least 18 years old.
• Ability to stand for an extended period.
• Ability to lift up to 50 pounds frequently.
• Flexible schedule including evenings and weekends.
• Commitment to safety procedures and PPE use.

Responsibilities

• Greet donors in a friendly, professional manner and promote Goodwill Keystone Area.
• Assist donors with donations and unloading from vehicles; issue receipts.
• Help with warehouse/production area tasks and paperwork as needed.
• Maintain a clean, safe donor and production area; report hazards to supervisor.

Skills

Customer service

Communication

Safety awareness

Physical stamina

Education

High school diploma or equivalent

Job description

Goodwill Keystone Area is seeking a Donor Service Representative to greet donors, assist with donations, and help unload items for store resale. You will also handle donation receipts and support the distribution of materials to and from trucks and processing areas.

Ideal candidates will be able to stand for long periods, lift up to 50 pounds, and work flexible evenings and weekends while following safety procedures and maintaining a positive, professional demeanor at all times.