Donor Experience Specialist - Flexible Schedule

Goodwill Keystone Area; East Norriton Township (Montgomery County); On-site; USD 32,000 - 36,000; Full time

Job summary

Goodwill Keystone Area in East Norriton, PA, is seeking a Donor Service Representative for a full-time, on-site role. You will greet donors, assist with donations, issue receipts, and maintain tidy donation areas to support resale efforts.

The position requires at least 18 years old, good English communication, a neat appearance, and the ability to lift up to 50 pounds. You will join a team focused on safety, customer service, and flexible scheduling.

Qualifications

• Must be at least 18 years old.
• Ability to speak, hear, read and write.
• Ability to speak English to interact with donors and customers.
• Must present a neat and positive appearance and demeanor.
• Must possess good customer service skills.
• Must be able to stand for extended periods.
• Must be able to lift up to 50 pounds frequently.
• Must be able to work a flexible schedule including evenings and weekends.

Responsibilities

• Greets donors in a pleasant and professional manner and promotes Goodwill Keystone Area.
• Assists donors with donations and unloading, issues receipts, and provides information.
• Completes donor tracking paperwork accurately and on time.
• Supports transportation and production areas, loading/unloading and keeping areas tidy.
• Promotes safety and follows safety procedures while operating equipment as needed.
• Communicates progress, problems, and concerns to the Production Manager.

Skills

Customer service skills

English communication

Neat appearance

Stand for extended periods

Lift up to 50 pounds

Flexible schedule

Safety awareness

Education

Must be at least 18 years old

Tools

Forklift license

Job description

Goodwill Keystone Area in East Norriton, PA, is seeking a Donor Service Representative for a full-time, on-site role. You will greet donors, assist with donations, issue receipts, and maintain tidy donation areas to support resale efforts.

The position requires at least 18 years old, good English communication, a neat appearance, and the ability to lift up to 50 pounds. You will join a team focused on safety, customer service, and flexible scheduling.