Donor Experience Specialist

Goodwill Keystone Area; Elizabethtown (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Keystone Area is seeking a Donor Service Representative in Elizabethtown, PA. The role includes greeting and assisting donors, processing donations, and maintaining cleanliness in the donor area.

Qualified candidates must be at least 18 years old and have strong customer service skills. The position requires physical stamina, including lifting and standing for long periods. Goodwill Keystone Area promotes a culture of belonging and values diversity in the workplace.

Qualifications

• Must be at least 18 years old (responsible for equipment operation).
• Ability to speak English to interact with donors and customers satisfactorily.
• Must present a neat and positive appearance.

Responsibilities

• Greet donors professionally and assist with donations.
• Complete donor tracking paperwork accurately.
• Maintain cleanliness in production and donor areas.

Skills

Customer service skills

Ability to lift 50 pounds

English communication

Ability to stand for long periods

Education

Minimum age of 18

Job description

Goodwill Keystone Area is seeking a Donor Service Representative in Elizabethtown, PA. The role includes greeting and assisting donors, processing donations, and maintaining cleanliness in the donor area.

Qualified candidates must be at least 18 years old and have strong customer service skills. The position requires physical stamina, including lifting and standing for long periods. Goodwill Keystone Area promotes a culture of belonging and values diversity in the workplace.