Donor Experience & Materials Handler Specialist

Goodwill Industries of Middle Tennessee, Inc.; Columbia (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. in Columbia, TN is seeking a Retail Donor Specialist - Materials Handler Associate. You will welcome donors, receive donations, and help maintain a fast, accurate flow in backroom operations to support store performance.

You will operate forklifts and pallet jacks as trained, load trailers, and uphold safety standards while delivering excellent donor service in a high-volume environment.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in retail/donation intake or warehouse preferred.
• Ability to stand, lift, and move donated goods as required.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet donors and provide a positive donor experience.
• Receive, sort, and move donated goods in backroom operations.
• Load/unload and stage donations and trailers safely.
• Operate forklifts and pallet jacks as trained, maintain clean work areas.
• Follow safety procedures and support store performance.

Skills

Customer service

Attention to detail

Safety conscious

Teamwork

Education

High School Diploma or equivalent

Tools

Forklift operation

Pallet jack

Job description

Goodwill Industries of Middle Tennessee, Inc. in Columbia, TN is seeking a Retail Donor Specialist - Materials Handler Associate. You will welcome donors, receive donations, and help maintain a fast, accurate flow in backroom operations to support store performance.

You will operate forklifts and pallet jacks as trained, load trailers, and uphold safety standards while delivering excellent donor service in a high-volume environment.