Donor Experience & Backroom Logistics Specialist

Goodwill Industries of Middle Tennessee, Inc.; Springfield (TN); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate in Springfield, TN. You will greet donors, receive and move donated merchandise, and support donation flow and backroom operations while adhering to safety standards and company policies.

The role emphasizes donor engagement, accurate processing, and efficient trailer loading within a fast-paced, high-volume environment. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, donation intake, production, warehouse, or customer-facing roles preferred, but not required.

Responsibilities

• Engage donors with a positive experience and provide donation receipts.
• Handle and move donated goods safely within backroom operations and loading areas.
• Support safety and operational standards in all activities.
• Maintain flexible scheduling to accommodate evenings, weekends, and holidays.

Skills

Donor experience

Material handling

Safety procedures

Backroom operations

Flexible schedule

Education

High School Diploma or equivalent

Tools

Forklifts

Pallet jacks

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate in Springfield, TN. You will greet donors, receive and move donated merchandise, and support donation flow and backroom operations while adhering to safety standards and company policies.

The role emphasizes donor engagement, accurate processing, and efficient trailer loading within a fast-paced, high-volume environment. Flexibility to work evenings, weekends, and holidays is required.