Donor Experience Ambassador

Goodwill Houston; Houston (TX); Presencial; USD 26.000 - 38.000; Jornada completa

Descripción de la vacante

Goodwill Houston is seeking a friendly Donor Greeter to warmly welcome donors, assist with donations, and ensure a positive experience at the donation area. You will sort and process incoming donations according to GWH guidelines to support the mission.

In this non-exempt, full-time role, you will record donations, use donor tablets, handle PPE, help stage items, and keep areas safe and organized while delivering world-class service.

Formación

• High school diploma or equivalent preferred.
• Effective communication and interaction with diverse individuals.
• Excellent customer service skills.
• Ability to work a flexible schedule.
• Reliable transportation.

Responsabilidades

• Greet donors promptly upon arrival and provide a welcoming experience.
• Collect and sort donations into proper categories per guidelines.
• Accept furniture and move to staging areas or sales floor as needed.
• Label equipment and ensure safety procedures are followed.
• Record donations using donor tablet and issue receipts.
• Utilize PPE and report incidents immediately.
• Assist with loading/unloading and maintain clean, safe work areas.
• Perform janitorial and general duties as assigned.

Conocimientos

Customer service

Communication

Flexible schedule

Reliable transportation

Educación

High school diploma or equivalent

Descripción del empleo

Goodwill Houston is seeking a friendly Donor Greeter to warmly welcome donors, assist with donations, and ensure a positive experience at the donation area. You will sort and process incoming donations according to GWH guidelines to support the mission.

In this non-exempt, full-time role, you will record donations, use donor tablets, handle PPE, help stage items, and keep areas safe and organized while delivering world-class service.