Donor Experience Ambassador

Goodwill Industries of Houston; Cypress (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

Goodwill Houston is seeking a dedicated donor processor to deliver a world-class donor experience. You will greet donors, accept donations, sort items, and assist in moving goods to staging areas, ensuring efficient, accurate handling and cost-effective processing.

You will record donations with a donor tablet, issue receipts, maintain PPE, and support loading/unloading and janitorial tasks; teamwork and reliability are essential.

Qualifications

• Must communicate effectively with diverse donors.
• Ability to work a flexible schedule.
• Reliable transportation required to and from shifts.

Responsibilities

• Greet donors and provide friendly, professional assistance.
• Accept, sort, and process donations according to guidelines.
• Label, stage, and price items for sale floor.
• Record donations using donor tablet and issue receipts.
• Operate pallet jacks and assist with loading/unloading.
• Maintain safety, PPE usage, and clean work areas.
• Report incidents and maintain confidentiality.

Skills

Effective communication

Flexible schedule

Reliable transportation

Education

High school diploma or equivalent preferred

Job description

Goodwill Houston is seeking a dedicated donor processor to deliver a world-class donor experience. You will greet donors, accept donations, sort items, and assist in moving goods to staging areas, ensuring efficient, accurate handling and cost-effective processing.

You will record donations with a donor tablet, issue receipts, maintain PPE, and support loading/unloading and janitorial tasks; teamwork and reliability are essential.