Donor Experience & Acquisition Specialist

Goodwill Industries of Houston; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill Industries of Houston seeks an Attendant Donation Center associate to greet donors, process donations, and ensure accurate receipts and records while upholding GWH guidelines. You will sort donations, assist with unloading, maintain a clean, safe work environment, and support Transportation and other departments as needed.

The role emphasizes friendly donor service, efficiency, and adherence to policies.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate clearly with diverse individuals.
• Retail experience preferred.
• High school diploma or GED preferred.
• Ability to work a flexible schedule.
• Reliable transportation required.

Responsibilities

• Greet each donor and accept donations with a cheerful disposition.
• Perform GRATIS procedures as part of donation intake.
• Collect donations using carts and sort into categories.
• Maintain accurate donation records and issue receipts.
• Communicate with the manager, Transportation Department, and leadership.
• Perform general janitorial and safety duties.
• Assist with loading/unloading donations and equipment as needed.

Skills

Customer service

Communication

Flexible schedule

Reliable transportation

Education

High school diploma or GED

Job description

Goodwill Industries of Houston seeks an Attendant Donation Center associate to greet donors, process donations, and ensure accurate receipts and records while upholding GWH guidelines. You will sort donations, assist with unloading, maintain a clean, safe work environment, and support Transportation and other departments as needed.

The role emphasizes friendly donor service, efficiency, and adherence to policies.