Donor Acquisition & Engagement Specialist

Goodwill Houston; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill Houston is seeking a Donor Acquisition Specialist to provide exceptional donor service at an Attended Donation Center. You will greet donors, process donations, issue receipts, and ensure safe, efficient operations in support of our mission.

Responsibilities include performing GRATIS steps, maintaining records, and collaborating with the Transportation Department. A flexible schedule and reliable transportation are preferred.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate and interact well with a variety of personality types.
• Retail sales experience preferred.
• High school diploma or equivalent preferred.
• Ability to work a flexible schedule and have reliable transportation.

Responsibilities

• Greet donors and accept donations with a cheerful disposition.
• Perform GRATIS steps when accepting donations and sort donations accordingly.
• Provide excellent customer service and invite donors to return.
• Maintain accurate records of donations and issue receipts to donors.
• Assist with loading/unloading donations and keeping the area safe and organized.

Skills

Customer service

Interpersonal communication

Retail sales

Flexible schedule

Reliable transportation

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a Donor Acquisition Specialist to provide exceptional donor service at an Attended Donation Center. You will greet donors, process donations, issue receipts, and ensure safe, efficient operations in support of our mission.

Responsibilities include performing GRATIS steps, maintaining records, and collaborating with the Transportation Department. A flexible schedule and reliable transportation are preferred.