Donor Engagement & Acquisition Specialist

Goodwill Industries of Houston

Katy (TX)

On-site

USD 32,000 - 36,000

Full time

7 days ago

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Job summary

Goodwill Houston is seeking a dependable Donation Center Associate to deliver excellent donor service while performing GRATIS procedures and processing donations at an Attended Donation Center. You will greet donors, issue receipts, assist with unloading and sorting donations, maintain records, and support safety, janitorial duties, and daily operations as directed.

The role requires flexibility, reliable transportation, and good communication with leadership and the Transportation Department to

Qualifications

Previous customer service experience is preferred.
Ability to communicate with a variety of personality types.
Retail sales experience is preferred.
High school diploma or equivalent preferred.
Ability to work a flexible schedule.
Must have reliable transportation.

Responsibilities

Greet each donor and accept donations with a cheerful disposition.
Perform GRATIS when accepting donations (GREET, RECEIPT, ASSIST, THANK, INVITE, SORT).
Maintain accurate records of donations and issue receipts.
Assist with loading/unloading donations and equipment as needed.
Sort donations into hardlines or softlines and keep areas clean and organized.
Communicate with the manager, Transportation Department, and leadership as needed.
Assist with production supplies and safety of team members.
Perform janitorial tasks and report incidents immediately.