Donor Center Screener and Front Desk Specialist

CSL; Philadelphia (Philadelphia County); On-site; USD 21,000 - 25,000; Full time

Job summary

CSL Plasma in Philadelphia is seeking an frontline donor center receptionist to greet donors and guide them through the registration and screening steps for plasma pheresis. You will work under supervision, handling health history questions, basic measurements, and data entry while ensuring safety and courtesy.

After training, you may educate donors about the donation process and center policies, and assist in coordinating appointments.

Qualifications

• High school diploma or equivalent required.
• Minimum three months experience in clerical or customer service role.
• Ability to perform basic math calculations.

Responsibilities

• Assist donors through screening and registration per SOPs.
• Explain center policies and answer donor questions professionally.
• Educate donors on products from donated plasma after training.
• Maintain accurate donor data in the electronic management system.
• Monitor donor well-being during and after donation.

Skills

Customer service

Clerical

Basic math

Education

High school diploma or equivalent

Job description

CSL Plasma in Philadelphia is seeking an frontline donor center receptionist to greet donors and guide them through the registration and screening steps for plasma pheresis. You will work under supervision, handling health history questions, basic measurements, and data entry while ensuring safety and courtesy.

After training, you may educate donors about the donation process and center policies, and assist in coordinating appointments.