Plasma Donor Screen & Front Desk Specialist

CSL; Aston Township (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

CSL Plasma Center in Aston, PA is seeking an entry-level Donor Screening Associate responsible for greeting donors, guiding them through eligibility screening, and recording data in the electronic donor system.

You will work under the Assistant Center Manager, adhere to SOPs, ensure safety, confidentiality, and quality of service, and may assist with other registration tasks; the role requires attention to health questions, basic math, and the ability to lift up to 25 pounds.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 months experience in clerical or customer service role.
• Basic math skills required.

Responsibilities

• Assist qualified donors through screening procedures per SOPs.
• Educate donors on the screening process and center policies.
• Record donor data accurately in the electronic donor system.
• Maintain confidentiality of donor and center information.
• Respond to donor questions and direct calls to staff.

Skills

Customer service

Clerical tasks

Bilingual abilities

Education

High school diploma or equivalent

Tools

Donor information management system

Job description

CSL Plasma Center in Aston, PA is seeking an entry-level Donor Screening Associate responsible for greeting donors, guiding them through eligibility screening, and recording data in the electronic donor system.

You will work under the Assistant Center Manager, adhere to SOPs, ensure safety, confidentiality, and quality of service, and may assist with other registration tasks; the role requires attention to health questions, basic math, and the ability to lift up to 25 pounds.