Senior Donor Screener & Front Desk Technician

CSL Plasma; District Heights (MD); On-site; USD 21,000 - 28,000; Full time

Job summary

CSL Plasma is seeking a donor center team member to greet donors, conduct registrations, and assist through the screening process at a plasma center. You will educate donors about therapeutic products derived from donated plasma and monitor donors for any reactions during pheresis.

Responsibilities include daily equipment calibration, troubleshooting issues, maintaining a clean work area, and accurately recording donor data in the management system while adhering to HSE and OSHA policies.

Qualifications

• Clerical or customer service experience preferred in a medical or health provider setting.
• Ability to perform basic math calculations.

Responsibilities

• Greet donors and conduct registration to verify donor suitability.
• Assist qualified donors through screening procedures.
• Educate donors on plasma-derived therapeutic products.
• Monitor donor during pheresis and notify staff of reactions.
• Calibrate equipment daily and resolve calibration issues per SOPs.
• Troubleshoot equipment failures and document incidents.
• Maintain a clean, efficient work environment and ensure supplies.
• Record donor data accurately in the electronic donor information management system.

Skills

Customer service

Clerical skills

Basic math

Education

High School Diploma or equivalent vocational or technical training

Job description

CSL Plasma is seeking a donor center team member to greet donors, conduct registrations, and assist through the screening process at a plasma center. You will educate donors about therapeutic products derived from donated plasma and monitor donors for any reactions during pheresis.

Responsibilities include daily equipment calibration, troubleshooting issues, maintaining a clean work area, and accurately recording donor data in the management system while adhering to HSE and OSHA policies.