Donor Center Operations Lead

Octapharma Plasma; Maryland; On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Formal training

Medical benefits

HSA

Tuition reimbursement

Employee assistance program

Wellness program

401(k)

PTO

Company holidays

Personal time

Job summary

Octapharma Plasma is seeking a Center Operations Manager I to lead donor center teams, oversee training, and ensure regulatory alignment. You will drive performance, support HR decisions, and promote a strong safety and quality culture at the center level.

The role emphasizes hands-on leadership, staff development, and collaboration with marketing and corporate partners to optimize operations and productivity.

Qualifications

• High School Diploma, or GED with 12 months experience.
• Up to 1 year of operations or process management/supervisory experience preferred.
• Experience in a highly regulated industry preferred.

Responsibilities

• Provide feedback for employee evaluations, development plans, and corrective actions.
• Participate in hiring, promotions, demotions, and terminations.
• Foster a positive donor center culture and core-values alignment.
• Assist in employee relations investigations.
• Train staff on-the-job and certify training to regulatory standards.

Skills

Leadership

Communication

Regulatory knowledge

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Octapharma Plasma is seeking a Center Operations Manager I to lead donor center teams, oversee training, and ensure regulatory alignment. You will drive performance, support HR decisions, and promote a strong safety and quality culture at the center level.

The role emphasizes hands-on leadership, staff development, and collaboration with marketing and corporate partners to optimize operations and productivity.