Donations Production Lead — Drive Retail Impact

Goodwill Industries of Southeastern Louisiana; Baton Rouge (LA); On-site; USD 19,000 - 30,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a dedicated supervisor to oversee production staff and ensure daily goals are met. You will manage donor processing, merchandise quality checks, and backroom workflows to maximize efficiency and minimize waste.

The role requires leadership, coaching, and the ability to coordinate with district managers. Strong MS Office skills and experience in retail or donation centers are preferred; flexible hours include nights and weekends.

Qualifications

• High school diploma or GED with at least 1 year of supervisory experience.
• Ability to train and coach production staff.
• Familiar with retail operations and donation processing.
• Proficient in Microsoft Office; Excel/Power BI a plus.

Responsibilities

• Supervise production employees to meet daily goals.
• Maintain backroom workflow and donor processing.
• Ensure merchandise quality checks before sale.
• Schedule staff to cover store operations.
• Train and coach employees; document coaching.
• Uphold safety and company policies.
• Communicate needs with management and districts.

Skills

Leadership

Team building

Communication

Scheduling

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Power BI

Excel

Job description

Goodwill Industries of Southeastern Louisiana is seeking a dedicated supervisor to oversee production staff and ensure daily goals are met. You will manage donor processing, merchandise quality checks, and backroom workflows to maximize efficiency and minimize waste.

The role requires leadership, coaching, and the ability to coordinate with district managers. Strong MS Office skills and experience in retail or donation centers are preferred; flexible hours include nights and weekends.