Backroom Production Lead — Donated Goods

Goodwill-Industries-of-Southeastern-Louisiana

Hammond (LA)

On-site

USD 40,000 - 56,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Store Supervisor to oversee daily donation and production operations, driving flow from donation door to sales floor while meeting budgets and upholding standards.

The role requires proven supervisory experience, ability to lead a diverse team, and proficiency in Microsoft Office and Power BI. Candidates should be able to work a flexible schedule, including nights and weekends, and maintain a safe, clean, organized store environment.

Qualifications

Experience supervising production or retail teams.
Ability to train and develop staff.
Strong communication with diverse groups.
Able to work flexible hours.
Knowledge of donation-center operations.

Responsibilities

To oversee and drive the daily donation and production operation of the store to meet or exceed budget while in compliance with company standards, policies, and procedures. Leads the backroom production team to ensure donations flow from the donation door to the sales floor in an expedient manner. Responsible for converting donations into revenue while maintaining a safe, clean, and organized working environment.
1. To effectively supervise production employees so that daily production goals are met (minimum 110 garments per hour with a minimum quality standard of 90%).
2. To ensure the backroom workflow is set up and maintained to maximize production.
3. To ensure donations are processed in such a way to maximize sales and minimize waste.
4. To monitor waste output and ensure sellable merchandise is not discarded.
5. To conduct quality checks on merchandise before it is placed on the sales floor.
6. To conduct textile rack checks to ensure accuracy of piece count reported.
7. To monitor back-room supply levels and assist with ordering supplies when needed.
8. Communicates daily needs with the transportation department and District Managers.
9. To ensure all donations are processed expediently from the donation door to the sales floor.
10. To maintain safe and appropriate conditions in the backroom areas.
11. To ensure a proper schedule is written and posted to meet production goals.
12. To observe and ensure compliance with personnel and safety policies and procedures.
13. To use the cash register to total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise only. This job function will only be required in an emergency.
14. To ensure production employees always have the necessary materials to meet their production goals.
15. To assist the Store Manager in achieving/exceeding sales goals, and to assist in implementing a contingency plan if goals are not being met.
16. To assist the Store Manager in corrective coaching and training and development of production employees. Document all coaching, training, and development of employees.
17. To create a working environment conducive to meeting all goals by multitasking and adapting to unforeseen opportunities that would impact production goals.
18. Assists in scheduling employees with a focus on adequate coverage of store operation to ensure all donations are processed from the donation door to the sales floor on the day they are received.
19. Performs all duties of all store production personnel including donation receiving, sorting, hanging, pricing of merchandise, cleaning of store, etc.
20. Keeps the store clean and hazard free by vacuuming, mopping, dusting, sweeping, emptying trash, and cleaning the bathrooms.
21. Performs other related job duties as assigned by management.