Donations Experience Ambassador

Goodwill of Greater Washington; Dale City (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Greater Washington is seeking a donation attendant to engage donors, greet guests, and ensure donations are processed efficiently in a fast-paced outdoor setting.

Responsibilities include verifying and recording donations, lifting up to 50 pounds, and safely operating equipment. The role emphasizes safety, cleanliness, and exceptional customer service to support community programs.

Qualifications

• Customer service experience preferred.
• Ability to communicate effectively with visitors and staff.
• Ability to read/write basic safety instructions in English.

Responsibilities

• Provide excellent customer service to donors and guests.
• Greet donors and unload donations from vehicles safely.
• Record donations accurately and issue receipts.
• Independently lift up to 50 pounds and operate manual or power equipment as needed.
• Keep donation area clean and orderly; report hazards.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Goodwill of Greater Washington is seeking a donation attendant to engage donors, greet guests, and ensure donations are processed efficiently in a fast-paced outdoor setting.

Responsibilities include verifying and recording donations, lifting up to 50 pounds, and safely operating equipment. The role emphasizes safety, cleanliness, and exceptional customer service to support community programs.