Donation Experience Ambassador

Goodwill of Greater Washington; Gaithersburg (MD); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Same-day pay

PTO

Life insurance

Dental & Vision

Pet insurance

Employee discounts

EAP

401(k) with match

Job summary

Goodwill of Greater Washington is seeking donation attendants to act as ambassadors while assisting donors and processing household items at our facilities. The role involves greeting donors, unloading donations, recording items, and maintaining a clean donation area on-site.

Ideal candidates will have prior customer service experience, the ability to lift up to 50 pounds safely, and the willingness to work as part of a team in a dynamic retail environment.

Qualifications

• Essential Competencies: Action Oriented, Customer Focus, Composure, Time Management.
• Must have strong customer service skills and ability to communicate clearly.
• Ability to walk, stand, and lift up to 50 pounds as needed for donation handling.

Responsibilities

• Provides excellent customer service to all guests.
• Greets donors and safely unloads donations from vehicles.
• Records donations accurately and issues receipts.
• Sorts donated items into designated categories.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High school diploma or equivalent

Job description

Goodwill of Greater Washington is seeking donation attendants to act as ambassadors while assisting donors and processing household items at our facilities. The role involves greeting donors, unloading donations, recording items, and maintaining a clean donation area on-site.

Ideal candidates will have prior customer service experience, the ability to lift up to 50 pounds safely, and the willingness to work as part of a team in a dynamic retail environment.