Donation Ambassador: Outdoor Donor Support

Goodwill of Greater Washington; Rockville (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Same-day pay

PTO

Holiday pay

Life insurance

Dental & Vision benefits

Pet insurance

Employee discounts

EAP

Job summary

Goodwill of Greater Washington is seeking a donation attendant to greet donors, assist with unloading donations, and record items. You will maintain a clean donation area, follow safety procedures, and provide excellent customer service in a fast-paced environment.

Applicants should be able to lift up to 50 pounds, walk and stand for extended periods, and operate basic equipment as required. Warehouse experience is a plus, and a team-oriented attitude is essential.

Qualifications

• Previous customer service experience is required.
• Ability to read, write, and comprehend basic English for safety and communication.
• Lift up to 50 pounds; walk, stand, and bend for extended periods.
• Ability to operate manual or power equipment depending on location.

Responsibilities

• Provide excellent customer service to donors and shoppers.
• Greet donors and assist with unloading donations from vehicles.
• Record donations accurately and issue receipts.
• Sort donated items into categories and maintain a clean donation area.
• Follow safety and security practices and report hazards.
• Assist with loading/unloading donations and general housekeeping.

Skills

Customer service

Communication

Safety awareness

Time management

Education

High school diploma or equivalent

Tools

Forklift experience

Basic computer skills

Job description

Goodwill of Greater Washington is seeking a donation attendant to greet donors, assist with unloading donations, and record items. You will maintain a clean donation area, follow safety procedures, and provide excellent customer service in a fast-paced environment.

Applicants should be able to lift up to 50 pounds, walk and stand for extended periods, and operate basic equipment as required. Warehouse experience is a plus, and a team-oriented attitude is essential.