Donation Ambassador: Customer-Driven Goods Greeter

Goodwill of Greater Washington; Rockville (MD); Vor Ort; USD 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Same day pay

Accrued PTO

Health benefits (dental/vision)

Life insurance

Employee discounts

EAP

401(k) with match after 1 year

Zusammenfassung

Goodwill of Greater Washington is seeking donation attendants to act as ambassadors in our donation centers. You will engage donors, accurately record donations, and help unload items from vehicles while ensuring safety and a welcoming atmosphere.

The role requires physical ability to lift up to 50 pounds and to operate basic equipment. Prior customer service experience and strong teamwork are highly valued, with continued opportunities for growth and robust benefits offered by the organization.

Qualifikationen

• Previous customer service experience.
• Ability to read, write, and comprehend basic English for safety purposes and communication with management.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, standing, bending, lifting, and climbing for prolonged periods.
• Ability to lift up to 50 pounds frequently.
• Multilingual is a plus; English proficiency required.

Aufgaben

• Provides excellent customer service to all internal and external guests.
• Greets donors and safely unloads donations from vehicles.
• Accurately record donations.
• Ability to independently lift up to a maximum of 50 pounds.
• Ability to safely operate manual and/or power equipment (depending on location).
• Responsible for keeping donation area clean and free of debris.
• Completes donor receipts and offers the donor a copy.
• Sorts donated items into designated categories.
• Follows prescribed safety and security practices including reporting hazards.
• Maintains a clean, neat uniform and appearance.
• Assists truck and driver helper load/unload donations into company vehicles.
• Performs general housekeeping duties as needed.

Kenntnisse

Customer service

English reading/writing

Lifting 50 pounds

Teamwork

Verbal communication

Safety awareness

Jobbeschreibung

Goodwill of Greater Washington is seeking donation attendants to act as ambassadors in our donation centers. You will engage donors, accurately record donations, and help unload items from vehicles while ensuring safety and a welcoming atmosphere.

The role requires physical ability to lift up to 50 pounds and to operate basic equipment. Prior customer service experience and strong teamwork are highly valued, with continued opportunities for growth and robust benefits offered by the organization.