Donation Center Associate — Customer Experience & Logistics

Goodwill of Central and Northern Arizona; Maricopa (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Goodwill of Central and Northern Arizona in Maricopa, AZ is seeking a store team member to deliver an outstanding customer and brand experience and promote sales while handling donations and placing items in the correct locations in the production room or sales floor. You will label donations, assist customers with loading, follow safety rules, and participate in cross-training as needed.

This role requires reliable attendance and a commitment to Goodwill values of Trust, Collaboration,

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.

Responsibilities

• Accept donations and provide outstanding customer service.
• Label Gaylords correctly.
• Ensure donors receive receipts for their donations.
• Assist customers with loading/unloading furniture or items.
• Maintain merchandise placement and organization per standards.
• Follow safety rules and use safety equipment.

Skills

Excellent customer service

Forklift certification

English proficiency

Job description

Goodwill of Central and Northern Arizona in Maricopa, AZ is seeking a store team member to deliver an outstanding customer and brand experience and promote sales while handling donations and placing items in the correct locations in the production room or sales floor. You will label donations, assist customers with loading, follow safety rules, and participate in cross-training as needed.

This role requires reliable attendance and a commitment to Goodwill values of Trust, Collaboration,