Donation Attendant & Customer Experience Associate

Goodwill of Central & Northern Arizona; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Plans

Employer Funded HRA

Dental Plans

Vision Plan

401K

Employer Paid Life Insurance

EAP

Paid Time Off

Job summary

Goodwill of Central and Northern Arizona in Phoenix, AZ is seeking a Store Team Associate to lead an excellent customer and brand experience while processing donations and preparing items for sale.

You will label items, issue receipts, assist customers with loading, operate pallet jack, and help maintain organized spaces according to safety standards. Join a team that values Trust, Collaboration, and Innovation.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM standards.
• Safely operates pallet jack and walkie stacker.

Skills

Excellent customer service

Forklift certification

English proficiency

18+ years old

Background check/drug screen

Job description

Goodwill of Central and Northern Arizona in Phoenix, AZ is seeking a Store Team Associate to lead an excellent customer and brand experience while processing donations and preparing items for sale.

You will label items, issue receipts, assist customers with loading, operate pallet jack, and help maintain organized spaces according to safety standards. Join a team that values Trust, Collaboration, and Innovation.